Gain all round visibility Indura eAnalytics provides answers to ad-hoc questions from users on various aspects of business operations. Each user has questions aligned to their role within the organization and their perspective of the business. Since eAnalytics support multi-dimensional analysis and querying, it is possible to have multiple perspectives on the same set of transactional data to form a 360-degree view of the business. This all round view ensures that no aspect of the business has been overlooked or ignored. Gain valuable insights There is much information in committed transactions as well as non-committed customer/partner interactions at a portal. The problem lies in the fact that due to the volume and the complexity of detail of transactions and interactions – much useful information lies hidden and locked up in the raw data. The value of eAnalytics lies in the fact that it continuously and incrementally organizes the detail of low-level transaction into a form that is easily queried to get answers. These updates may be executed manually on demand or may be scheduled to happen automatically on a periodic basis. Once organized, performance reports and scorecards may be created which provide clear insights on various aspects of business operations, which would not be available or apparent from large volumes of raw data. Make informed decisions eAnalytics provides clear answers to users who have to make critical decisions every day. The ability to aggregate large amounts of data is crucial to making informed decisions. Business critical information is available in a summarized fashion and without requiring any manual effort by the user. Assess and improve In order to institute a process for continuously improving operations at a site/business, a company needs to have objective means to assess its current state, identify bottlenecks and take definitive steps to streamline and improve. In a lot of companies, the primary feedback relies heavily on anecdotal information, which is hard to quantify, can be highly inaccurate and sometimes just wrong. eAnalytics comes pre-packaged with a basic set of metrics for any business. In addition, users may define their own derived metrics. This enables business users who best understand their business models to define Key Performance Indicators (KPIs) for their operations. These KPIs once defined are automatically tracked and form an objective measure of the company’s operations at any point in time. KPIs can be reported as needed and reviewed regularly to ensure that the quality of operations for the business is quantifiably improving.